Managing Volunteers

Course Code: 1VOL0320
University Level: One (20 Credits)
Prerequisites: None
Delivery Method: Distance learning, paper and/or online
Start Date: June 2010 (existing students only)
Course Duration: 1 Term
Course Fees: 20 credits - see the finance page for more information.
Further Study: Optional part of the degree in Voluntary Sector Studies

This course is particularly relevant for volunteer managers and co-ordinators
and for those aiming for such a role.

Course Description:

Within the voluntary sector, the professional status of a volunteer manager has changed considerably over the last five years, particularly in light of the changing and increasingly demanding roles volunteers are required to undertake. The role of the volunteer manager is therefore complex and demanding, one that requires multiple people skills.

This course promotes good practice in the management of volunteers. It centres on the formalisation of the management of volunteers and introduces key components of good practice. It examines how a volunteer manager can put policies and procedures in place to minimise risks to both volunteers and clients. Importance is placed on the clear demarcation of roles undertaken by volunteers and how these relate to the work of paid professionals within the organisation. Issues of volunteer recruitment and retention, screening, selection, training, support and supervision are explored at a practical, organisational level. Students are encouraged to think about the subtleties of volunteer motivation and support. Alongside this, it gives weight to equal opportunities within this context.

New to study?
Consider our introductory course, The Certificate in Interpersonal Skills for Volunteers